Insight Commerce: Storefront & Catalog Management Hub
Master guide for shoppers discovering goods and merchants curating premium retail experiences
Insight Commerce provides a comprehensive, modern e-commerce solution. Whether you are a customer browsing multi-attribute product catalogs with instant faceted search, or a store manager organizing category trees, dynamic pricing matrices, and inventory levels, this guide covers complete day-to-day operations without technical complexity.
Structured Hierarchies
Nest sub-categories cleanly to simplify browsing and optimize SEO with user-friendly URLs.
Variant Merchandising
Combine colors, sizes, and styles into unified product pages with individual pricing.
Instant Faceted Discovery
Filter live items by brand, customer rating, price range slider, and real-time stock availability.
Commerce Functional Domain Guides
Explore our targeted feature manuals for customers and merchant operators:
Cart & Checkout
Slide-out cart drawer, coupons, automated taxes, and multi-step checkout.
Payments & Receipts
Instant card simulation, bank transfer receipts, and merchant verification.
Inventory & Orders
Stock management, backorder rules, order fulfillment, and delivery tracking.
AI Shopping Agent
Conversational product search, recommendations, and merchant analytics.
Shopper User Manual
How customers discover, evaluate, and purchase products smoothly:
Browse the product catalog or launch a live sandbox via #products-showcase to test faceted filtering, price sliders, and star ratings.
Select colors or sizes to view dynamic price changes, inspect high-resolution media galleries, and read verified customer feedback.
Click "Add to Cart" to open the slide-out drawer, verify quantities, apply voucher codes, and proceed to frictionless checkout.
Visit /my-orders to monitor processing status, upload payment receipts, and view courier tracking numbers.
Merchant Management Guide
How store operators configure catalogs, pricing, and merchandising:
Define root departments and link sub-categories using the Parent Category picker. Assign display order and menu visibility.
Enter unique SKU, title, WYSIWYG description, brand, media images, base price, and inventory stock rules.
Add combination keys (e.g., "Large-Black") with specific retail prices to accommodate complex product lines.
Highlight top items on the storefront homepage using Hero Carousels, Promo Collages, and Featured Product Grids.
Step-by-Step: Publishing a New Product in 5 Steps
Category
Assign to category.
SKU & Info
Code, brand, title.
Gallery
Upload photos.
Pricing
Price, tax, stock.
Variants
Attribute prices.
Go Live
Store catalog live.